Hi Tom,
Just wanted to let you know I spoke with Leigh from L &
H and directed her to the WBC website. She also
mentioned referring a patient on Friday who was SO happy
to get an appointment right away! She said she refers a
lot of her patients to Westside.
Jen
I have had a great experience with my (Westside)
therapist. She has bent over backward to schedule me and
continue my self journey.Ben B.
For the past several years, we've been closely
monitoring the quality of our network practitioners. We
are pleased to say that you are among those
demonstrating the best clinical outcomes. Thank
you again for continuing to provide exceptional care and
service to our members.
Jerry Vaccaro, M.D.
President and Chief Executive Officer
PacifiCare Behavioral Health
We would like to offer our sincere appreciation for the
excellent care you provide to our members.
Michelle Brennan-Cooke, PhD
Vice President, Clinical Network Services
United Behavioral Health
I love your online scheduler. It's unheard of that I saw
the patient in the Emergency Department at Lutheran
yesterday and she already has an appointment set for
6:00PM today. Thanks for this great service.
Rand L. Kannenberg, M.A., CCM, LAC
Assessment and Referral Specialist
Exempla Behavioral Health
Dear Thomas,
It will be a pleasure to work with Westside Behavioral
Care who provides some of the best outpatient services
in the Front Range. After many years of hearing
your name, it was great to meet you in person.
Best regards,
Tom Swartz
Case Manager, Assessment and Referral Team
Exempla West Pines Hospital
Wheat Ridge, Colorado
After the training yesterday morning I used the online
scheduling for Westside Behavioral Care last night for
the first time (again, I had used their service once by
telephone previously as well). The patient I saw in the
ED at ELMC was not appropriate for CD IOP or BH IOP or
Medication Clinic, but needed an individual therapy
session ASAP. It worked great. There was someone who
accepted her insurance, specialized in her problem
areas, was close to where she lived and worked, had
appointments available as soon as both today and
Saturday, etc.
Rand
You're very welcome! I really like the system you
have... setting up an appointment myself is very easy
and much appreciated by the patient.
Brenda G.
Boy, I've really utilized you recently, haven't I? I am
grateful that I have you as a resource.
Take care,
Brenda
Your service is great. This most recent patient is
the husband of an RN in the ER here. She came to me
asking for help. She couldn't or didn't want to wait for
"weeks or months" to have him seen. Your therapist was
able to see the patient in two days!
Rand
I am proud to be affiliated with a group of diverse
and competent professionals who emphasize user-friendly
and high-quality client services. Specifically, the
streamlined scheduling and referral processes make
access to appropriate care an easy and comfortable
process for clients and clinicians. The convenience of
direct referrals and appointment scheduling without the
hassles of multiple calls with hit-or-miss results is
unique in these times. Westside is an innovative group
that continues to grow and move forward in response to
an ever-changing marketplace.
Sandra Sims, Ph.D.
Westside has always been available to address and fix
problems. Thanks for helping me get started with my
private practice in Colorado.
Michael Pipich, LMFT
Westside Behavioral Care: Professional, positive
attitude, responsive, great website.
Sarah Page, LCSW
Outstanding in terms of consistently building a
practice, networking with external referral sources, and
being immediately available for questions and support
help. The scheduling service is excellent, and the
organization is highly professional and strives to make
therapists feel valued and included!!!!!
Bernedine Merker
Westside allows me to do something I love with lots
of independence.
Sue Medeiros, LCSW
I enjoy my experience with Westside. The referrals
are good and I especially like not having to deal with
insurance companies – Westside takes care of all the
billing hassles. Thank you!
Jane Robb, LCSW
Always professional with timely correspondence.
Jane Plattner, LCSW
Westside Behavioral Care has been a great experience.
Very generous, flexible, helpful, supportive.
Janelle, Bessette, MA
Being an “old timer” with the organization, I have
appreciated being treated with respect. I feel that my
concerns are listened to. I believe the clinic model
fills an important need as delivery systems for mental
health services disintegrate across the U.S. I
particularly appreciate that people can call one number
and get an appointment.
Bonnie Mucklow, LCSW
The staff has been pleasant to work with.
Theresa Kastl, MA, LPC
Westside is a great group to work with, and I have
had many ongoing, wonderful referrals from them. I have
been kept very busy and appreciate the number of
referrals that they send me. The scheduling service is
effective and communicates with clinicians through both
phone and email on every referral and we therefore are
always apprised of new referrals.
Hilde Newman, LCSW
I can say that my interaction with every member of
the Westside team has been incredibly positive. All are
helpful, available, supportive and kind and clearly work
hard to ensure the professionalism of the organization
and to best meet and serve the mental health needs of
our community.
Stacey MacGlashan, LCSW
Regarding my experience with Westside, I've been
quite satisfied with it, particularly when I was
starting my practice, as it gave me a very dependable
source of referrals.
Mary Duquaine, Ph.D.
I would like to say that my experiences with Westside
Behavioral Care, Inc. have been nothing short of
fabulous! I am serious, everyone is friendly,
professional and very willing to help in any way they
can. I thank each and every one of you who have answered
my endless questions, those who schedule my
appointments, those who apprise me that I have an
appointment and anyone I may have missed-THANK-YOU!
Janet Coutts, LPC
A professional organization and affords much easier
access to psychiatrists than without being connected to
Westside. Offers opportunities that otherwise might not
exist to clinicians.
Karen Hauser, LCSW
Working with Westside Behavioral Care has been a
really great experience. Westside has helped me to build
my practice steadily and quickly. The group of
clinicians at Westside is professional and well
experienced and I feel proud to be a part of it. It's
great to work such diverse practitioners. This gives me
a pool of resources to refer to when needed.
Sue Monahan, LCSW
It is a joy to work with Westside.
Sue Cogswell, Clinical Nurse Specialist
I used my affiliation with Westside to make the jump
from a very part-time private practice to a full-time
one. As quickly as I put intakes on the Westside
calendar, they are filled. It only took me about five
months to get to the point I wanted to be in terms of
income. The practice assistance I got at the beginning
was invaluable. The schedulers and especially the
billing people are also very helpful.
Julie Unger, LPC
I have been associated with Westside Behavioral Care
since 2000. I have found the quality of providers and
the services provided through WBC to be excellent. I
have enjoyed a positive working relationship with many
of the therapists and find it easy to collaborate with
them to provide the best possible care to our clients.
Carolyn Dacres, CNS
I love your service, Tom. It's great for my patients,
the ED doctors, me, etc. Thanks for what you do!
Rand
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